bajili believes that gaming should be an enjoyable, controlled pastime — never a source of stress, financial hardship, or harm. Our responsible gaming framework provides every player with the tools, guidance, and support needed to keep their experience safe and within healthy limits.
At bajili, responsible gaming is not a box-ticking exercise — it is a core part of how we operate. Every feature on the bajili platform, from deposit limits to session reminders, exists to keep players in control of their experience.
We serve the Bangladesh market with deep respect for our players and their families. We understand that for some individuals, what starts as casual entertainment can develop into a harmful pattern. bajili is committed to early intervention, clear self-assessment tools, and immediate access to professional support for any player who needs it.
The guidelines and tools on this page are available to every bajili player at no cost and with no conditions. You do not need to be in crisis to use them — setting a deposit limit or scheduling a time-out is a sign of smart, responsible play, and bajili fully supports and encourages it.
Set daily, weekly, or monthly deposit caps directly from your account dashboard. Limits take effect immediately and can only be increased after a 72-hour cooling-off period.
Define how long each gaming session may last. Once your limit is reached, bajili will notify you and, if you choose, automatically end your session to prevent extended play.
Choose to exclude yourself from bajili for a set period — 1 week, 1 month, 3 months, 6 months, or permanently. During exclusion, your account is locked and cannot be reopened early.
Need a short break without committing to full self-exclusion? Use bajili's time-out tool to pause your account for 24 hours, 48 hours, or up to 7 days with a single click.
bajili strictly prohibits access to, and participation in, any form of gambling by individuals under the age of 18 years. This is a non-negotiable policy that applies to every player, every game, and every promotional offer on the bajili platform.
Every bajili registration requires confirmation that the player is 18 years of age or older. bajili conducts formal KYC checks on all accounts, including independent age verification against national ID documents before any withdrawal is processed.
Any account found to belong to a player under 18 is immediately and permanently closed. All funds are forfeited and any winnings are voided. bajili reserves the right to refer the matter to relevant authorities where appropriate.
If you believe a minor in your household may be accessing bajili, please contact our support team immediately at [email protected]. We also recommend using parental control software such as Net Nanny or Kaspersky Safe Kids to restrict access to gambling sites on shared devices.
bajili provides a full suite of player-controlled protection tools, accessible at any time from your account settings. No approval is required to activate any of these features.
Set a maximum deposit amount per day, per week, or per month. Once the limit is reached, further deposits are automatically blocked until the period resets. Reductions apply instantly; increases require a 72-hour review window to protect players from impulsive decisions.
Define the maximum amount you are willing to lose within a given period. When your loss limit is reached, bajili will prevent further wagers for that period. This tool is particularly valuable for players who wish to keep their gaming budget clearly defined and firmly enforced.
Configure bajili to display a session duration reminder at regular intervals — every 30, 60, or 90 minutes. The reminder shows how long you have been playing and your net result for the session, helping you make an informed decision about whether to continue or stop.
bajili's reality check feature pauses the game at your chosen interval and requires you to actively confirm that you wish to continue. This deliberate pause interrupts the flow of extended play and encourages conscious, intentional decision-making during every gaming session.
Self-exclusion is a firm commitment to stop gambling on bajili for a defined period. During the exclusion period, your account is fully suspended — you cannot log in, make deposits, place bets, or claim bonuses. bajili will also cease all promotional communications to your registered contact details for the duration of your exclusion.
Self-exclusion periods available on bajili: 1 Week, 1 Month, 3 Months, 6 Months, 1 Year, or Permanent. Permanent exclusion cannot be reversed under any circumstances. All other periods require a mandatory 24-hour cooling-off period before any request to reopen the account is considered.
Access your account by visiting the bajili Login page. If you are experiencing difficulty logging in, contact our support team at [email protected] and they will assist you immediately.
From your account dashboard, go to Account Settings and select the "Responsible Gaming" tab. All protection tools, including self-exclusion, are listed here in a clear and accessible format.
Choose the duration of your self-exclusion from the available options. Take your time with this decision. If you are unsure of the duration, a longer period is generally the safer choice and can always be reviewed at the appropriate time.
Confirm your selection to activate the exclusion. Your account will be suspended immediately. You will receive a confirmation to your registered email address. If you do not receive confirmation within one hour, please contact support to verify the exclusion has been applied.
If at any point you are unable to activate self-exclusion through your account dashboard, or if you need immediate assistance, email [email protected] with the subject line "Self-Exclusion Request" and our team will apply the exclusion manually within 2 hours of receiving your message.
Answer these questions honestly. They are not diagnostic, but they can help you recognise whether your gambling patterns may warrant a closer look or a conversation with a support professional.
If you answer "Yes" to three or more of the following questions, we strongly encourage you to contact bajili support or a dedicated gambling helpline.
If gambling has stopped being fun and has started causing you worry, financial stress, or relationship difficulties, reaching out is the right and courageous choice. bajili's support team is available around the clock to assist you with any responsible gaming tool or to escalate your case to a specialist.
There is no judgement at bajili. When you contact us about a gambling concern, our team's only objective is to help you protect yourself. We will respond promptly, handle your information confidentially, and take whatever action you request — from setting a limit to closing your account permanently.
bajili also encourages players who feel they may need professional counselling to seek support from qualified mental health and addiction services. Speaking to a counsellor about gambling-related concerns is a proven, effective step towards regaining control, and bajili will never penalise you for doing so.
Reach out to our responsible gaming team through any of the following channels. All enquiries are treated with strict confidentiality and prioritised for prompt response.
These are the foundational commitments that guide every responsible gaming decision bajili makes as a platform operator.
Every game on the bajili platform uses certified random number generation. Odds and return-to-player percentages are not hidden. bajili provides players with accurate, accessible information about the games they play so they can make fully informed decisions.
bajili's account dashboard displays a clear, real-time breakdown of your deposits, withdrawals, bets, wins, and losses for any time period you choose. Full financial transparency is built into the platform — your complete gaming history is always available to you.
bajili does not direct promotional materials towards vulnerable individuals, minors, or players who have registered for self-exclusion. All bajili promotions clearly state their terms and conditions, including wagering requirements, so that players are never misled about the true value of an offer.
Every bajili customer support team member receives ongoing training in problem gambling awareness, responsible gaming intervention, and the appropriate handling of vulnerable player cases. Our team is equipped to recognise and respond sensitively to signs of harmful gambling behaviour.
All responsible gaming requests, including self-exclusion applications, limit changes, and problem gambling disclosures, are handled with the highest level of confidentiality. This data is never shared with third parties for commercial purposes and is stored securely in accordance with bajili's Privacy Policy.
bajili's responsible gaming policies are reviewed on a regular basis to incorporate new research, best practices, and feedback from our player community. We are committed to continuously improving the tools and support available to bajili players across Bangladesh.
bajili is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. Gambling should be an enjoyable form of entertainment — if it stops being that for you, please use the tools on this page, contact our team at [email protected], or visit our FAQ page for more information about account controls and support options. Remember: you are always in control, and bajili is always here to help you stay that way.
Set your limits, explore our games, or visit the FAQ for quick answers about your bajili account and player protections.
18+ only. Please gamble responsibly. bajili operates on an offshore licensed basis.